Raising Awareness of the National Center for Healthcare Advancement and Partnerships

Raising Awareness of the National Center for Healthcare Advancement and Partnerships

Posted on 04.02.25
photo of a veteran man receiving support from a young female doctor

Solutions

Enabling mission delivery through operational alignment and efficiency

Artemis collaborated with HAP to streamline internal workflows and implement tools that improved execution of mission-critical initiatives. By aligning delivery processes with VA’s strategic priorities, Artemis helped reduce operational friction and ensure timely action on Veteran-focused programs.

Implementing a centralized coordination framework

The team introduced an integrated tracking and coordination system to manage deliverables across functional areas. This included project schedules, milestone planning, risk mitigation steps and performance benchmarks. The system enhanced cross-team visibility, accelerated decision-making and ensured alignment with VA leadership expectations.

Improving systems that directly impact Veteran service delivery

Artemis modernized the HAP website to enhance functionality and performance. Legacy content was archived, navigation was streamlined and user experience improvements ensured Veterans, caregivers and VA staff could easily access accurate and relevant information. These upgrades supported faster service access and a more professional digital presence.

Driving efficiency through structured oversight and data-driven performance

A project oversight framework based on industry standards was used to monitor progress, flag risks early and manage resource allocation effectively. Artemis implemented a real-time performance tracker to monitor task completion and maintain visibility into ongoing work. This approach enabled the team to meet deliverable deadlines, reduce rework and improve cost efficiency — directly contributing to the success of HAP’s initiatives.

Results

Artemis translated HAP’s communications goals into a sustainable, performance-oriented messaging program. With a clear coordination plan, improved content tracking and a streamlined digital presence, HAP achieved measurable improvements in message consistency, audience reach and internal alignment.

Results at a glance
  • All deliverables completed on schedule and aligned with VA messaging standards
  • Creation of a centralized communications coordination plan and publication tracker
  • Streamlined content workflows that improved quality and efficiency
  • Enhanced HAP website with modernized content and navigation
  • Successful migration to a new knowledge management platform within two weeks
  • Doubled the number of Community Partnership Challenge applications from previous years
  • New mobile-responsive template for HAP newsletters