Insights
Standardizing Care: How Artemis Uses SAFe to Help VA Standardize the Federal EHR
VA is deploying a single Federal Electronic Health Record across 1,380 sites of care, the largest integrated health system in the nation. Artemis is helping standardize the operating model behind that shift, using Scaled Agile Framework (SAFe) to align workflows, cut resolution times and keep pace with a program that changes constantly.
Building a Practice Worth Trusting: Leigh Starr on Federal Health Transformation
Nine months into her role as Executive Vice President of Health Services at Artemis ARC, Leigh Starr is building trust, one conversation at a time. Here's how three decades of federal healthcare experience shape her approach to transformation, partnership and what federal health needs most right now.
Solving EHR Issues Where They Start: Inside VHA’s EHR Issue Management Process
When something goes wrong in the EHR, the person facing it needs a fast, predictable path to a fix. That's what VA's Tiered Hub Process delivers, a framework built to solve problems close to the people doing the work, not far from them. Artemis ARC's Jillian Gates and Aptive's Spencer Esty walk through how it works and what's changed for staff on the ground.
Skilled, Committed, Present: The Nurses Behind Veteran Care
Every shift starts the same way: with a commitment to the patient in front of you. For the Artemis nurses working in VA medical facilities across Georgia, Florida and South Carolina, that patient is a Veteran — and that commitment runs deep. This National Nurses Week, we are proud to recognize the skilled, dedicated nurses behind Veteran care in the Southeast and share the story of one who has made it her life's work.
Putting People at the Center: How Human Systems Integration Is Reshaping Federal Health IT
Human systems integration is changing how federal agencies design and deploy health technology. Artemis explores the factors of HSI, how the framework applies across federal health IT and what this discipline looks like in practice supporting the Veterans Health Administration.
The Unsung Heroes of Health Care
Artemis ARC places medical support assistants at VA facilities across Colorado and Texas, building a stable, mission-driven workforce that Veterans and clinicians can count on.
Artemis ARC Wins Two Gold Hermes Creative Awards for VA Communications Work
Artemis ARC took home two Gold awards at the 2026 Hermes Creative Awards for campaigns developed in support of the Veterans Health Administration.
Less Troubleshooting, More Treating: The Analytics Approach Improving Veterans’ Care
When clinicians spend time wrestling with technology, Veterans wait. The Artemis data and analytics team is changing that — one resolved issue at a time.
